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E-Commerce Consulting Services

Successful e-commerce services go beyond just e-commerce. When you create an e-commerce platform, you’re competing with pure-play brands who’ve mastered online retail. Digital commerce needs to be more than a simple add-on to your physical stores. We help you take your digital commerce strategy further.

How Do You Develop an E-Commerce strategy?

Buying from brick-and-mortar stores is something consumers have been doing for centuries. But online shopping is a relatively new experience that has quickly joined the traditional shopping journey at the forefront of modern retail. E-commerce may still be somewhat immature, but the dramatic transformation in how we shop is happening at remarkable speed.

Because e-commerce is growing and evolving so fast, the quality of online experiences is improving rapidly too. Your competitiveness hinges on you treating digital commerce with the same respect as the pure-play online brands driving these innovations.

Although every digital commerce strategy project is totally unique, we typically apply these principles when working with you to build and optimize your online presence:

  • Business assessments and customer research – to ensure your digital commerce doesn’t just attract lots of customers, but the right ones
  • Digital commerce roadmaps – identifying everything you’ll need to do as a business to reach your objectives and long-term success
  • Data assessments – ensuring all your digital data is structured, stored, managed and utilized successfully
  • Omnichannel recommendations – to link physical and digital channels, from click and collect and store returns to ensuring your in-store customers engage with your online channels
  • Platform recommendations – supported by our own e-commerce developers and technicians, we assess your requirements and identify the best possible solutions
  • Change management – working with different stakeholders to ensure departmental unity and buy-in to the digitalization process
  • KPI planning – mapping digital sales targets to your overall business objectives and ensuring you've got the metrics to closely monitor your path to success
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E-Commerce Strategy to Attract, Convert and Maximize Your Customer Base

Our digital commerce strategy team works with e-commerce, omnichannel and data experts throughout the company to create online strategies for retailers and B2B businesses in flux. Whether you’re selling industrial products to trade, creating your own online marketplace or simply launching your own e-commerce platform, we have the digital commerce expertise to guide you in the right direction.

For digital commerce, we start with the same principles you’re familiar with in traditional retailing: attracting customers, converting sales, maximizing order values and ensuring they return again and again.

Our digital commerce offering is underpinned by the fact that we are a renowned provider of e-commerce, data management and retail technology solutions. So beyond digital commerce strategy, we have the skills and know-how to solve technical issues, create new concepts and implement systems as appropriate.

White Paper: Your Guide to E-Commerce and Omnichannel KPIs

You can’t manage what you can’t measure. It’s remarkable how often great retail, e-commerce and B2B ideas fail because measuring their success was an afterthought, rather than a first step. This white paper aims to take a step back from the megatrends and micro trends we’re all trying to navigate and remind us of why KPIs are so pivotal for any commerce project.

E-Commerce Consulting That Works With You

While many consultants out there view their task as a one-and-done project, Avensia is different. We view our role in working with your e-commerce business as a partnership. That means we offer ongoing support and continually optimize your strategy to foster long-term e-commerce growth.

When you work with us for your e-commerce strategy needs, you get much more than a temporary ally in your quest for success. You get a long-term partner who is as invested in your success as you are.

Avensia’s digital commerce consulting services are individually tailored and always take your company’s specific circumstances into account. Our digital commerce consultants work closely with you to understand your challenges, needs and ambitions before offering recommendations for how to improve your online presence.

We’re with you for the long run, so get in touch today to book a digital commerce strategy consultation. ⬇️

Ready to Take Your Digital Commerce Strategy to The Next Level?

With experience from hundreds of digital commerce and business development projects, we can leverage your unique selling points with a tailor-made strategy and best-of breed technology.

Find out how Avensia can help you fuel your business growth. Provide your contact information and we will be in touch very soon.

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