After the intensive launch project Dormy’s collaboration with Avensia entered a new phase. The joint team now works continuously with improvements and new functionality on the e-commerce site. The goal is clear: to offer the same high level of customer service through digital channels as the customer experience in the physical stores.
“Thanks to the successful launch project we’ve build a mutual trust that lays a foundation for our continued long-term partnership. With Avensia’s experience in e-commerce and our industry expertise we have everything we need to continue to drive our business forward.” – Anders Wall, CEO Dormy
One example of continued development is the digital club selector that helps online shoppers to find the right golf club based on the customer’s unique needs and golf style. Here, Avensia has made sure that the expertise and knowledge of Dormy’s staff have been built into a user friendly online tool.