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Build Long-Lasting Customer Relationships

Customer loyalty. So critical for your business success, yet so hard to achieve in these days of endless alternatives available for the customer. The silver bullet spells CRM. With a single data repository for all visitor, lead and customer interactions you can make smarter decisions and deliver more relevant communication. That’s how you build stronger, long-lasting relationships. And thus, greater business results.

Get a Complete View of Your Customers

With Avensia you’ll get:


Technology assessment to ensure you get the tools that’ll support your business objectives


Implementation support including connections to e-commerce platform, CMS and more


Tailored configuration based on your business model, processes and needs


Ongoing optimizations to ensure you get the most value out of your CRM investment

Benefits of Working with Avensia

Your End-to-End CRM Partner


Best-of-breed solutions

We’ve partnered with the leaders in the industry to ensure you get top notch tech support.


Strategic and tactical expertise

Our CRM and loyalty specialists help you with everything from business models to segmentation and automation rules.


End-to-end CRM support

From implementing and connecting the CRM to building personalized, automated campaigns – we’ve got you covered.


Long-term partner

We deliver value beyond projects and stick around for ongoing optimizations and support as your business grows.

Some of Our Successful Customers:

Better Customer Experiences with CRM

The quality of your customer data and CRM solution will dictate your ability to deliver excellent customer experiences. Because when you have a complete view of your customer and their interactions with your brand, you’ll be able to communicate the most relevant messages, at the right place in the right time. That’s what makes customers want to come back to your store.

With a Solid CRM and The Right Configurations, You Can:

  • Define customer segments
  • Identify buying patterns
  • Personalize offers and messages
  • Automate communication based on triggers and behavioral data
  • Provide better customer service
  • Stay relevant in the mind of your customer
  • Improve retention and overall loyalty to your brand

Digitize Leads and Sales Processes in B2B

In a B2B environment the CRM is a critical tool in the leads and sales process. With a powerful CRM solution, you can gather all data about your leads and customers to ensure your sales team focus on the right activities. The ones that’ll accelerate leads through the funnel and drive bottom line results.

With a CRM Solution Tailored for B2B Processes, You Can:

  • Drive efficiency throughout the entire sales process
  • Align marketing and sales activities
  • Boost inbound lead generation
  • Provide relevant communication in all touchpoints
  • Get a 360-degree view of your leads and customers

Our CRM Solution Partners


Voyado’s customer experience cloud platform is designed for retailers. And most importantly, for the demanding retail consumers. It’s a multichannel marketing platform that allows you to act on data insights to create personalized journeys that your customers will love.

From customer data collection and segmentation to relevant communication and shopping experiences in a single platform, Voyado helps you unlock great growth opportunities.



Tailored for the B2B market Hubspot acts as a single source of truth CRM solution – with the customer at the centre. You'll get all data, tools & CRM-features in one place to support efficient marketing, sales and customer service.

With Hubspot connected to your e-commerce platform you can boost inbound lead generation, align sales and marketing activities and deliver excellent customer experiences across channels and touchpoints.


What is a strategic CRM implementation?

A CRM tool alone will not transform customer experience. You need to translate business needs into system logic and data feeds. In other words, you need an implementation strategy.

Let’s Talk CRM!

Our team has extensive experience strategic CRM implementations and ongoing CRM support.

How can we help implement or optimize a CRM solution for your business? Fill out the form to set up a quick call with one of our experts.