Because they’re not prepared for it. Because their business models aren’t built for it. Because they often can’t control it.
The principles of modern commerce make it possible for organizations to manage this change without fear. Instead, they can take advantage of new opportunities for their business and their customer's shopping experience.
5 new retail trends shaping the commerce landscape
To provide some clarity in this ever-changing industry, we’ve highlighted five new retail trends in our new free-to-download white paper:
- Superfast hyper-convenience
- Mass micro-fulfillment
- The unmanned physical store
- Experience everywhere
- The new normal: Post-vaccine customer behaviors / new shopping habits
These are some of the biggest emerging trends shaping modern commerce right now – and therefore the trends most likely to impact your business. They address new customer behavior as the world rolls out coronavirus vaccination programs, but they also represent a step forward on existing key customer wants such as convenience.
The companies leading on these five new retail industry trends will be setting the expectations that others will have to follow.
The new white paper digs down into each trend to not only explain what it is but also the benefits and insights on how to apply it.
InnovACTION – how you can keep up with changes in retail
In the white paper we also explore how these trends demonstrate a new modern commerce principle we call InnovACTION.
While many retailers paused their innovation activities during the coronavirus pandemic, proactive retailers continued to take action through innovation. As such, they’re in a stronger position to take advantage of the new growth opportunities that many executives believe the Covid-19 pandemic has created.
Discover more about what InnovACTION, and what the five biggest trends in modern commerce right now, mean for your retail business in our new white paper. Let's learn about the future of retail.