D-Congress 2026 Breakout Sessions

AI agents are reshaping e-commerce, creating both opportunities and risks for retailers

Protocols like ACP and UCP enable transactions directly inside AI agents, but at the cost of retailers’ control over brand, data, and customer experience. Avensia explores the difference between AI-controlled off-site commerce and retailer-built ChatGPT apps that offer greater flexibility and ownership.

On the opportunity side of things, AI agents can reshape the site experience at its core. Voyado will present how the shift will drive change of the on-site experience—showing how retailers can turn AI-driven disruption into a competitive advantage on their own sites, all supported by findings from their latest Agentic AI report.

But how can AI agents create value here and now? Cervera brings hands-on insights from the front line—demonstrating what’s possible with today’s technology, how AI can guide customers to the right product, and why getting started now matters.

Brought to you by Avensia & Voyado

From hype to impact: A fireside chat on how Avensia and Norce help B2B companies drive digital sales with AI

AI is rapidly reshaping B2B commerce, and leaders can no longer afford hype without measurable business impact. In this fireside chat, Avensia and Norce share how modern commerce platforms, strong data foundations, and AI-enabled capabilities help B2B companies turn ambition into scalable digital sales growth. We focus on where AI delivers value in production today — and how technology enables speed, control, and scale without locking you into rigid architectures. Expect a sharp, no-nonsense conversation for decision-makers who need results now.

Brought to you by Avensia & Norce

How well-integrated processes within Order Management and Supply Chain operations optimize bottom-line results.

Join us for a discussion on how the synergies between OMS and Supply Chain can improve your forecasting & replenishment, resource utilization, product margins, and inventory costs.

Brought to you by Avensia, Relex & Fluent Commerce

What actually works, what doesn’t — and what we’ve learned along the way

Join Avensia, Contentsquare, and leading customers for an honest conversation from the field.  Data-driven decision-making sounds great in theory - but what does it look like in practice? In this breakout session, Avensia, Contentsquare, and experienced customer voices share real-world stories from their journeys with analytics, experimentation, and insight-led growth. Guest speakers in this breakout will be:

Andrea Eriksson, Ecommerce Sales Production Manager, Lindex

Martin Lesalvia, CTO, Home Furnishing Nordic

Brought to you by Avensia & Contentsquare

Your Master Product is the key to Agentic readiness. Here’s how to get it right

With rising expectations from customers and partners, new market demands, and technologies like AI and automation, the need for product information is exploding. The challenge today is making product data available, understandable, trusted, and usable at exactly the right moment. Join Avensia and Occtoo as we discuss product data as the biggest strategic asset, and how to get it right.

Brought to you by Avensia & Occtoo