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New release in Avensia Storefront empowers retailers to optimize customer experience and achieve Unified Commerce – the single point of truth

Avensia Storefront, the global leading digital commerce solution for Microsoft Dynamics, continues
to supply retail companies with integrated, real-time and congruent business logic – to achieve true
Unified Commerce. This leading-edge version of Avensia Storefront includes extensive new support
based on integration of Episerver Personalization and inRiver Product Information Management
(PIM).

October 11, 2018, 15:33 CEST

Avensia Storefront, the global leading digital commerce solution for Microsoft Dynamics, continues
to supply retail companies with integrated, real-time and congruent business logic – to achieve true
Unified Commerce. This leading-edge version of Avensia Storefront includes extensive new support
based on integration of Episerver Personalization and inRiver Product Information Management
(PIM).

‘We have invested heavily in a solution based on the best technical platforms, integrated and tested
key elements for enhanced performance and rapid time to value, and we are very happy to be able
to offer this ground-breaking new version of Avensia Storefront to the market’, said Niclas Forsvall,
Director of Products at Avensia.

Understanding the end customer behavior and accelerating sales
In today’s highly competitive on- and offline commerce landscape, system support and coherent
business logic between the systems throughout the buyer’s journey is key. This facilitates customer
acquisition and builds customer loyalty by making the shopping experience as relevant as possible
for every buyer at every touch point, increasing conversion rates and boosting sales.

Avensia Storefront integration with Episerver Personalization makes full use of data from Microsoft
Dynamics, Episerver and inRiver PIM as well as the consumer behavior in off- and online channels.

Added functionality in Avensia Storefront, enabling personalization in Unified Commerce

  • Episerver Personalization: Avensia Storefront makes full use of the Episerver
    personalization suite, including Personalized Find, Perform and Insight – designed to
    optimize customer experience, merchandising strategies, and marketing campaigns based
    on visitor behavior in real-time and produced by machine learning algorithms.
  • inRiver PIM Connector: Connecting Dynamics, inRiver PIM and Episerver makes it possible
    to share and enrich product information in all channels, increasing relevance for buyers in
    every interaction with the merchant.
  • Microsoft Dynamics 365 Discounts: This release makes it possible to promote discounts in
    digital channels centrally managed from Dynamics. Automatic creation and publication of
    campaign pages and campaign tagging and relations are just a few of these features.
  • Microsoft Dynamics NAV: This release makes it possible to connect Dynamics NAV to the
    consistent business logic of the connected systems, including LS Retail.
  • Stripe global payment solution: Stripe is implemented as a payment connector simplifying
    and securing the payment flow both in the online channel and order fulfillment process in
    Microsoft Dynamics 365.

Early customer BETA tests have shown outstanding results, both when it comes to technical
capabilities and customer value. Eason, the main supplier of books, newspapers and magazines in
Ireland, decided to implement an e-commerce solution that would work seamlessly with Dynamics.
The project had a tight deadline and showed incredible results – a 68% uplift in transactions and a
49% uplift in revenue.

Documents & Links: Release

For more information please contact:

Niklas Johnsson, CEO, +46 73 5505003 or e-mail niklas.johnsson@avensia.com

Cecilia Granath, Marketing Director, +46 762 551116 or e-mail cecilia.granath@avensia.com


About Avensia

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With 20+ years of experience and more than 350 modern commerce experts, we’ve got the power to help B2C and B2B companies across Europe, North America and APAC accelerate growth each day for long-term success. Learn more at avensia.com