Speaker Session with Jack Stratten: Community, Loyalty and What Really Matters to Shoppers

Retail is evolving at lightning speed and the fastest-growing retailers in the world aren’t retailers as we once knew them. Marketplaces like TikTok Shop, Shein, and Temu are growing like never before, redefining the game driven by new consumer behaviors. At the same time, physical stores, especially those that offer their customers a sense of community or some kind of experience, are thriving.

So, what truly matters to today’s shoppers? How do brands create real loyalty, community, and lasting impact?

Find out the answers from top retail expert Jack Stratten (Insider Trends), as he unpacks the latest trends in consumer behavior, loyalty, and the power of community. Recorded at the unique Norrøna House in Oslo, this speaker session dives deep into the challenges and opportunities shaping modern commerce.

Key topics include:

• How to navigate a world where consumers have too much choice
• Why many loyalty programs are falling short and what actually works
• Turning customers into loyal fans: The secret to lasting engagement
• The power of tribes and why it matters to brands and consumers

Watch a sneak peek:

In collaboration with: